Year 2018, Volume 4 , Issue 11, Pages 175 - 184 2018-08-27


Abdul Hamid M. RAGAB [1] , Amin Y. NOAMAN [2] , Ayman İ. MADBOULY [3] , Ahmed M. KHEDRA [4] , Ayman G. FAYOUMİ [5]

This paper presents an assessment model for evaluating students’ satisfaction in e-learning environments (ESSAM), developed for higher education universities. The model is sufficiently constructed of three hierarchy levels with seven main objectives and 30 sub-criteria. The fuzzy analytical hierarchy process FAHP is used to identify the priority and weights of the model criteria and their sub-criteria.  A questionnaire was developed to examine students’ satisfaction criteria in e-learning for evaluating the model at King Abdulaziz University, as an applied case study. However, the model is flexible and adaptable, since it can be applied in many other universities. It produces important recommendations for helping universities for achieving demanded e-learning environment services efficiently. The research also aims to achieve the required students’ satisfaction criteria that can be used by higher authorities for developing their universities to be remarkable in distance e-learning environments.
e-learning assessment models; Fuzzy AHP, critical success factors, learner satisfaction, society support
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Primary Language en
Subjects Social
Journal Section Articles

Author: Abdul Hamid M. RAGAB
Country: Saudi Arabia

Author: Amin Y. NOAMAN
Country: Saudi Arabia

Author: Ayman İ. MADBOULY
Country: Saudi Arabia

Author: Ahmed M. KHEDRA
Country: Saudi Arabia

Author: Ayman G. FAYOUMİ
Country: Saudi Arabia


Publication Date : August 27, 2018

EndNote %0 International E-Journal of Advances in Education ESSAM: AN ASSESSMENT MODEL FOR EVALUATING STUDENTS SATISFACTION IN E-LEARNING ENVIRONMENTS %A Abdul Hamid M. RAGAB , Amin Y. NOAMAN , Ayman İ. MADBOULY , Ahmed M. KHEDRA , Ayman G. FAYOUMİ %T ESSAM: AN ASSESSMENT MODEL FOR EVALUATING STUDENTS SATISFACTION IN E-LEARNING ENVIRONMENTS %D 2018 %J IJAEDU- International E-Journal of Advances in Education %P 2411-1821-2411-1821 %V 4 %N 11 %R doi: 10.18768/ijaedu.455619 %U 10.18768/ijaedu.455619

Authors of the Article
Abdul Hamid M. RAGAB [1]
Amin Y. NOAMAN [2]
Ayman İ. MADBOULY [3]
Ahmed M. KHEDRA [4]
Ayman G. FAYOUMİ [5]